Privacy Policy
This Privacy Policy describes how Finnove Technologies Pvt Ltd ("we", "us", or "our") collects, uses, and shares information when you use the MySalarySlip mobile application and website (collectively, the "Service").
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Who we are
MySalarySlip is operated by Finnove Technologies Pvt Ltd, a company registered in Nepal with its registered address at Sakuna Marga, Kathmandu 44600. You can reach us at support@mysalaryslip.com.
2. Information we collect
2.1 Information you provide
- Account information. When you sign in with Google Sign-In or Apple Sign-In, we receive your name, email address, and a unique identifier from the provider. With Apple Sign-In, you may choose to hide your email, in which case we receive a private relay email address.
- Document inputs. When you generate a salary slip or salary certificate, you enter information such as employer name, employee name, salary amounts, dates, and similar details. This information is processed on your device and used to generate the document locally. The generated documents and the data inside them are not uploaded to our servers.
- Communications. If you contact us by email or in-app support, we keep a record of that conversation so we can respond and improve our support.
2.2 Information collected automatically
- Usage metadata. To enforce the monthly free-tier limit, we log a record each time you generate a document. This record contains the document type, a timestamp, and your user ID. It does not contain the contents of the document.
- Device and diagnostic data. Through Firebase Analytics and Firebase Crashlytics, we collect device model, operating system version, app version, language, approximate country (derived from IP), crash logs, and anonymous usage events such as which screens are opened.
- Push notification tokens. When you grant notification permission, we store a Firebase Cloud Messaging (FCM) or Apple Push Notification service (APNs) token associated with your account so we can send you notifications.
- Purchase data. If you purchase a Pro subscription, RevenueCat processes the transaction through the Apple App Store, Google Play Store, or web billing. We receive a record of the subscription status (active, expired, trial, etc.) but we do not receive or store your payment card details.
3. How we use information
- To provide and maintain the Service, including authenticating you and syncing your account across devices.
- To enforce free-tier limits and process Pro subscriptions.
- To send transactional notifications and, with your consent, occasional promotional notifications.
- To diagnose crashes, fix bugs, and improve the Service.
- To comply with legal obligations and to enforce our Terms of Use.
4. Legal bases (for users in the EEA, UK, and similar jurisdictions)
Where data-protection laws such as the GDPR apply, we process your personal data on the following legal bases:
- Performance of a contract — to provide the Service you signed up for.
- Legitimate interest — to keep the Service secure, prevent abuse, fix bugs, and understand usage.
- Consent — for push notifications and any marketing communications. You can withdraw consent at any time.
- Legal obligation — when we are required to retain or disclose data by law.
5. Service providers we share data with
We share limited personal data with the following third parties only to the extent necessary to run the Service:
| Provider | Purpose | Data shared |
|---|---|---|
| Supabase | Backend database and authentication | Account info, usage metadata, push tokens |
| Sign-In, Firebase Analytics, Crashlytics, Cloud Messaging | Account info, device and diagnostic data, push tokens | |
| Apple | Sign in with Apple, Apple Push Notification service | Account info, push tokens |
| RevenueCat | Subscription management | Anonymized user ID, subscription status |
These providers act as data processors and are bound by their own privacy commitments. They may store data outside Nepal, including in the United States and the European Union.
We do not sell your personal data to anyone.
6. Data retention
- Account data is retained for as long as your account is active.
- Free-tier usage logs are retained for up to 13 months so we can compute monthly quotas.
- Crash logs and analytics events are retained according to Firebase's default retention (typically up to 14 months).
- If you delete your account, we delete or anonymize your personal data within 30 days, except where we are required to keep it (for example, to comply with tax or accounting laws).
7. Your rights
Subject to your local law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Receive a copy of your data in a portable format.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at support@mysalaryslip.com. You can also delete your account directly from within the app at any time.
8. Children
The Service is not directed to children under 13, and we do not knowingly collect personal data from anyone under 13. If you believe a child has provided us personal data, please contact us and we will delete it.
9. Security
We use reasonable technical and organizational measures to protect your data, including HTTPS for all data in transit, access controls on our backend, and row-level security policies on our database. No system is 100% secure; we cannot guarantee absolute security.
10. International transfers
Because our service providers operate globally, your data may be transferred to and processed in countries outside Nepal, including the United States and the European Union. Where required, we rely on standard contractual clauses or equivalent safeguards.
11. Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you in the app or by email before they take effect. The "Last updated" date at the top of this page indicates when the policy was last revised.
12. Contact us
For any questions about this Privacy Policy or your personal data, please contact us at:
Finnove Technologies Pvt Ltd
Sakuna Marga, Kathmandu 44600
Email: support@mysalaryslip.com